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Have a question, need help planning your trip, or just want to say hello? We’re here for you!
ADDRESS
54 B Le Hong Phong Street Hoi An Tay Ward – Da Nang City, Vietnam
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CONTACT INFORMATION
PHONE
+84 9718 12349 /+84 9722 34349 ( Andy Phạm )
sales@andyexperiences.com
WEBSITE
www.andyexperiences.com
SOCIALS
FREQUENTLY ASKED QUESTIONS
How far in advance should we book our tour with Andy’s Vietnam Experiences?
We recommend booking 2 to 4 months in advance, especially if your trip falls during peak travel seasons (October through April, or major holidays like Lunar New Year). Booking early secures your preferred luxury boutique hotels, private DCar Limousine vehicles, and top-tier overnight cruise cabins. For motorbike tours please try to book 1-2 weeks in advance.
Can we customize our itinerary after we receive a proposed plan?
Absolutely. Every itinerary built by Andy’s Vietnam Experiences is 100% tailor-made. We adjust pacing, hotel selections, sightseeing spots, and free days until the plan fits your group’s preferences perfectly.
What kind of vehicles do you use for long road transfers?
We prioritize comfort and space, utilizing modern Limousine vans for groups or Motorbikes equipped with plush reclining seats, spacious legroom, large scenic windows, USB charging ports, and Wi-Fi. For multi-hour highway journeys, our drivers plan scheduled stops at clean, modern service plazas.
Do your tours cater to seniors, families, or travelers needing a slower pace?
Yes! We specialize in senior-friendly and multi-generational travel. We structure daily itineraries with minimal rush, clear rest breaks, accessible options at major landmarks, and dedicated driver and guide support throughout your journey.
Which cruise area in Northern Vietnam is right for us (Ha Long, Lan Ha, or Bai Tu Long Bay)?
*Bai Tu Long Bay:* Best for travelers seeking tranquility, scenic beauty, and low tourist crowds.
*Lan Ha Bay:* A balanced choice featuring moderate activity levels, kayaking, and secluded swimming spots.
*Ha Long Bay:* Best if you prefer vibrant, lively atmospheres and iconic tourist highlights.
What is included in the tour package price?
Our packages typically include all private chauffeured transfers, domestic flights, luxury hotel accommodations, daily breakfast (plus specified regional meals), cruise packages, entrance tickets, and dedicated local English-speaking guides. International flights and personal daily expenses are booked separately.
How do we reach Andy’s Vietnam Experiences team while we are traveling in Vietnam?
You will have 24/7 dedicated support via WhatsApp and phone from our local operations manager, along with direct assistance from your private tour guide each day.
Can you accommodate dietary restrictions (vegetarian, vegan, gluten-free, halal, or severe allergies)?
Yes, absolutely. Vietnam’s cuisine is naturally rich in fresh vegetables, rice dishes, and herbs, making it very adaptable. We inform all partner restaurants, hotels, and cruise chefs of your group’s specific dietary requirements, food allergies, or preferences well in advance to ensure safe, custom-prepared meals throughout your journey.
Is food and water safe to consume during the tour?
Your safety is our top priority. We provide complimentary sealed, bottled mineral water on all private transfers and tours. Our guides select well-established, highly rated restaurants and hygienic local eateries that follow strict food safety standards, allowing you to enjoy authentic Vietnamese cuisine with complete peace of mind.
Which parts of Vietnam do you offer tours in?
We are fully experienced to cover all regions of Vietnam! Whether you want to explore the northern mountain passes and quiet bays (Hanoi, Sapa, Hạ Long, Bái Tử Long), the rich heritage of Central Vietnam (Đà Nẵng, Hội An, Huế), or the vibrant tropical south (Ho Chi Minh City, the Mekong Delta, and Phú Quốc Island), we design seamless itineraries across the entire country.
